About LinkPoint Consulting
We are the IT department for companies that do not have one, and the technician people call when they need someone to come round and leave it working. We cover the whole of Mallorca.
Who is behind it
Behind LinkPoint Consulting is Miquel Isern, an IT technician since 2021. Whoever comes to your office or your home is the person who made the diagnosis and the one who answers when you call back: no explaining the problem from scratch each time, and no call centre that opens a ticket and passes it on.
How we work
The order is always the same, in an office or in a house: look first, propose second, and only then touch anything.
- 1
Diagnosis comes first
We go and see the installation before quoting. Proposing equipment without measuring is like prescribing without examining: it costs more and sometimes does not fix it.
- 2
Fixed price before we start
You know the cost before we begin. If something turns up that changes the scope, we say so and decide before carrying on, not on the invoice.
- 3
You get it in writing
What was done, how it is configured and what to keep an eye on. So that you do not depend on us to understand your own installation.
- 4
Remote when that is enough, on site when it is not
A good share of day-to-day issues get solved without travelling, which saves everyone time. When someone has to come out, they come out.
What we do, and what we do not
We would rather turn something down than do it halfway. These are the two lists.
- Networks and WiFi for businesses, homes and guest accommodation
- Structured cabling and fiber optics, with certification
- Cybersecurity for small businesses: firewall, VPN and segmentation
- IT maintenance under contract
- Consulting and outsourced technical management
- On-site home IT support
- Component or board-level repair: that needs a lab
- Data recovery from physically damaged drives
- Custom software development
- SEO or digital marketing
Each of those has its own page, with what it includes and what it does not: IT maintenancebusiness networks and WiFistructured cablingcybersecurity for small businessesconsulting and technical managementhome IT support
What we work with
The brand is decided by what each installation needs, not by a commercial agreement. This is what we normally configure.
Networks and firewall
Ubiquiti, Cisco and Mikrotik, which is what we most often find in small businesses and hotels on the island.
WiFi
Managed WiFi 6 access points running on Omada, which let every point in a building be administered as a single network.
Cabling certification
Our own Fluke Networks certifier. Every outlet is measured and the report handed over, so cabling can be ruled out as the cause when something fails.
Where we work
Across the whole of Mallorca. We work on site at the client’s premises or home, so we do not receive the public at an office: there is no shop or counter. When booking a visit we confirm availability for your area.
What we see stays here
Getting into a company’s network means seeing how it works: its data, its clients, sometimes its problems. We do not publish any client’s name without written permission, we do not share configurations or diagrams, and we do not use what we see at one installation as an example at another.
Shall we talk?
Tell us what you need. If it is something we do not do, we will say so and, where we can, point you to someone who does.
Get in touchContact Us
Tell us what your business needs. We reply with an assessment and a no-obligation quote.
Send us a message
Fill in the form and we'll get back to you within 24 hours on working days.
Where we work
Across Mallorca. We work at your premises and in your home: there is no shop and no office open to the public, so visits are always by appointment. When we arrange one, we confirm availability for your area.
On site or remote
A good share of day-to-day incidents are resolved without travelling, and that saves everyone time; when someone has to come out, they come out. We work office hours: we do not offer 24/7 on-call cover.
What is worth telling us
With this in your first message we can give you a useful assessment instead of a quote in the dark:
- What is happening and since when, in your own words.
- How many people and how many devices depend on it.
- Where it is: town, and whether it is business premises, an office or a home.
- What is installed now, if you know: provider, router, whether there is cabling.
- Whether it is urgent, whether it can wait, or whether you are planning a refit or a move.